Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I deliver auto parts to this shop and had a very positive experience with everyone that works there. Lenny, Marcellus, Kyle and Shawn. My personal car needed some work and everyone went out of their way to fix my car. I would and have recommended this shop to everyone. These people are honest and true. Thank you Hotchkiss!!! Alicia Bliss

5

I recently had my air conditioner repaired in my 2003 pathfinder. It was a challenge and ended up requiring a couple extra appointments. Lenny and Kyle went above and beyond to ensure I received superior customer service. My air works amazing and they were above fair with pricing. Excellent customer service and superior attention to detail. I will never take my car any where else!

5

Amazing work!! I had a friend recommend me Hotchkiss because my car wouldn’t start after a jump, Kyle was great and got me in. Marseilles was awesome for explaining what was wrong with my car and was very straightforward and honest, and he fixed up my Subaru perfectly. I highly recommend Hotchkiss auto for your auto needs!

5

I am a new customer, just made the switch from another local shop that was overpriced and dishonest. The experience at Hotchkiss was amazing! They were very clear, communicative, honest, and reasonable in their pricing. They even fixed a couple of minor safety issues for free when they were doing the other repair work. They could’ve easily taken advantage of what I thought my vehicle needed based on what another shop told me, but they did not! They sent photos and detailed information in their Safety Inspection Report and in their quote to me. Their work is warrantied, which also makes me feel confident in the repairs. I appreciated the entire experience and have every intention of using them from now on for our household. Thank you!

5

The Entire Hotchkiss Crew is BEYOND EXCEPTIONAL in all areas of fantastic customer service combined with STELLAR car repair & service. How to say ‘Thank You’ for all they do & help with seems too simple, yet it is truly heartfelt. Not only do they offer great service, they have saved me so much money! This kind of great hiring, care & moral starts at the Top… Hats off to Manager Lenny and all of his wonderful crew… in particular Kyle & Marseilles!!! 👏🏻👏🏻👏🏻 Keep up the Great Work! Thank you all so much… M.

5

5

5

I’ve been going to Hotchkiss for several years now and they’ve consistently been honest and helpful. Marseilles has been really great at explaining the issue so I know what’s wrong/what needs fixing, what should be done right now vs what is something I will want to fix in the future. It’s a great place to have as long-term mechanics, as I know I can rely on them to be clear and honest with me, and they are looking out for the longevity of the customer relationship.

5

I take mine and my daughter’s car here for all our needs. Their team is amazing and I trust them completely. They are honest about the work and never let us down. Highly recommend!

5

I literally cannot say enough how amazing these folks are! I had a malfunctioning hood latch due to another company damaging it during an oil change. From the very first phone call to the in person experience, customer service was a 20/10! Not only did my hood latch not need to be replaced, two members of their team (Marseilles &Austin) immediately helped me and both said let's try to save you some money. They now have a customer for life! Their honesty and integrity really shined today!