My '88 Lincoln, Beatrice, is the only woman who's never broken my heart. I can't trust her with just anyone. This is the second time I've patronized Hotchkiss, and the second time I've been really, really impressed with all aspects of the experience. They follow through on everything they say they'll do: follow up calls to get more info, calling with quotes and willing to talk before signin' off on work, and ready on time. I've read a few posts about cost, but I'm a firm believer that you get what you pay for. In addition, they've thrown on some hood hydraulic arms and only charged me for parts-- that type of good will goes a long, long way. And I love that they answer any Yelp reviews below 3 stars. They take their business seriously, and it shows. I mean, I hope I never have to see them again, but they definitely get a recommendation to anyone I know lookin' for solid service.