Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I recently had an issue with my daughters car where she was left stranded . Already in a bad situation and needing help quickly, we turned to Cody at Hotchkiss. They were able to fix the issue and get her back on the road again in no time. We couldn't be happier and will return to Hotchkiss again!

Thank you Candice for your 5 star review! We are grateful that you chose Hotchkiss Auto Repair to take care of your daughter's vehicle and happy that we were able to get her back on the road. As your local community auto repair shop, It is our goal to make sure our customers have the best experience possible when having to deal with repairs on their vehicles. Thank you again! We are always here for any of your future vehicle needs!

- Hotchkiss Auto Repair
5

Service was exceptional. Knowledgeable team that values honest and thorough work, especially Kota. People like him make a trip to the shop the experience it should be. You can tell he genuinely cares about customers, their vehicles, and their experience. Which is a rare thing to find in any mechanic shop these days. Absolutely recommend. 💯

Thank you Katie for the 5 star review. We are so glad we could be of service. We take pride in our work as Kota has been able to show you and we strive to have every customer experience at our shop be the way you have described. Thank you again!

- Hotchkiss Auto Repair
5

Hotchkiss did a thorough and detailed inspection of a car I was thinking of selling. Cody, the service advisor, was so helpful and offered some great suggestions on what to repair and what not to bother with. I was so impressed that when I sold the car, I referred the buyer to Hotchkiss for regular maintenance and troubleshooting.

Thank you Anastasia for the 5 star review! We appreciate you choosing Hotchkiss Auto Repair to give you a full overview of your vehicle. It is our goal to give our customers the best experience possible by giving straight forward information that is easy to understand. We are so glad that you had such a positive experience working with our team, congratulations on the sale of your vehicle and thank you again for recommending Hotchkiss to your buyer.

- Hotchkiss Auto Repair
5

Highly recommend, great service, friendly, honest team!

Thank you Alexandra for the 5 star review! Here at Hotchkiss Auto Repair, we strive to have a friendly and honest team while providing quality service to the community. We are glad to hear that you had such a great experience working with us!

- Hotchkiss Auto Repair
5

Superb experience! From the time I walked in, to getting an outline of my inspection, with pictures of all the tests done and read outs, it was so detailed, and I could see exactly what I wanted done. They fixed it incredibly fast, let me borrow a loaner for the day, and the car drives great! The front desk gal, Danni, was so sweet! And Cody, the mgr was also super friendly, accommodating & knowledgeable. Never going back to the dealership!

Thank you Blair for your 5 star review! We are grateful that you chose Hotchkiss Auto Repair for your vehicle inspection and thrilled to hear about your superb experience. As your local community auto repair shop, It is our goal to make sure our customers understand their vehicles and the work that is being performed by Hotchkiss Auto Repair as well as completing our work in a timely manner. Thank you again! We are always here for any of your future vehicle needs!

- Hotchkiss Auto Repair
1

I had my car in to Hotchkiss in Sept and Oct for brakes, front and back. Sept 23rd was the first appointment for oil and brakes. They got the oil changed but couldn't get parts in time. They let me know right before the shop closed but gave me a loaner. Picked up the next day and they only got the back brakes done. Go back for the front brakes. They ordered the wrong parts. Go back for a third time finally got the front brakes done. After that something was banging around on the front end when I hit a any kind of hole on the road. They had to "warranty" the brakes. So at least they warrantied the parts and labor and fixed it for free. I don't remember if they did the work that day, but think I had to bring it back again to finally have it replaced. I'm patient and asked the technician doing the checkout what happened? I had been in 4-5 times to get brakes replaced. Wasn't looking for anything specific but really just an acknowledgement since sometimes issues like this aren't visible since there are so many people involved. The supervisor in the back perked up and said oh yea, we'll look into that and give you a call. No one ever called, thus my review.

2

I had my car in to Hotchkiss in Sept and Oct for brakes, front and back. Sept 23rd was the first appointment for oil and brakes. They got the oil changed but couldn't get parts in time. They let me know right before the shop closed but gave me a loaner. Picked up the next day and they only got the back brakes done. Go back for the front brakes. They ordered the wrong parts. Go back for a third time finally got the front brakes done. After that something was banging around on the front end when I hit a any kind of hole on the road. They had to "warranty" the brakes. So at least they warrantied the parts and labor and fixed it for free. I don't remember if they did the work that day, but think I had to bring it back again to finally have it replaced. I'm patient and asked the technician doing the checkout what happened? I had been in 4-5 times to get brakes replaced. Wasn't looking for anything specific but really just an acknowledgement since sometimes issues like this aren't visible since there are so many people involved. The supervisor in the back perked up and said oh yea, we'll look into that and give you a call. No one ever called, thus my review. Edited: After I posted this review someone called and we had a good discussion about the issue and what happened.

5

I have been a very satisfied customer at Hotchkiss for more than 30 years. This auto mechanic shop treats everyone like your a member of an elite group that's been a preferred client for years even if it's your first time! All of their mechanics know you by name, and the entire staff has such respect for you and your vehicle. The best thing about Hotchkiss, is their respect and deference to women! They tell you the truth and provide you with whatever options to repair your issue that are cost effective and always in a timely manner. You can trust in this company they get a gold star every time from me! 🌟 🤩 ✨️ 💛 👌

5

5

I came in with a longterm problem I had been having with my car, that other mechanics have checked on and had no solution for. I told them what the problem sounded like they were able to fix it. They kept me updated. Im happy to say when i finally picked up my car, i drove home with the radio low just to hear how nice my car drove. They asked for an update the following day and even left a sticker for my next recommended check up. Everyone was very nice and there was always someone to answer my calls.