With no advance appointment, I limped into Hotchkiss after my car's check engine light went on and the car itself was barely moving. Beau got back to me VERY quickly with a blown transmission diagnosis. Although I did not have any service done to my car at Hotchkiss, I was very impressed with the shop itself. I will keep them in mind for sure for future referrals and any car maintenance I may need done in the future.