Reviews - Page 41 - Hotchkiss Auto Repair

Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

Joe Flynn

4/22/2022

This place changed ownership in 2020 or so, and quality has been poor ever since. Poor communication and inaccurate quotes for repairs

Hi Joe - apologies for the mishaps you may have experienced at our shop. Customer communication is an important part of delivering great service and we're committed doing better. We recognize that's important for customers to make the best decisions on their vehicle maintenance and repairs.

- Hotchkiss Auto Repair

The Terminator

4/21/2022

This place is a joke all they want is your money they won’t even fill your oil up

Hi Mr. Terminator - are you a customer of ours? Thousands of customers a year would disagree with the claim that we "wont even fill your oil up." In fact, we do many oil changes each day. Our goal is to help build community and serve our customers with honesty and integrity. We encourage you to speak with management about your specific experience as it might be an opportunity to address some miscommunication and/or improve our business.

- Hotchkiss Auto Repair

Nate Buck

4/20/2022

I had such a good experience working with the staff at Hotchkiss Auto. I am not that knowledgable about cars and have been taken advantage of in the past, so it is always a daunting experience. BUT they really took care of me, didn't make me feel stupid and included me in the whole process. Shoutout to Edgar especially with being very communicative and honest with me. I really appreciated their customer service and highly recommend them to anyone seeking some auto service.

Thanks, Nate, for the recommendation! We value our customers and treat them like neighbors. A core principle of our business is vehicle education - we want customers to feel empowered with good information to make the service and repair decisions best for their family. Appreciate your trust in our team and we look forward to your next visit!

- Hotchkiss Auto Repair

Robert Eck

4/13/2022

Excellent first experience with Edgar’s assistance! Subaru Dealer had given me a very thorough, but extremely expensive, inspection and repair estimate for my 2011 Outback. Hotchkiss inspected and provided me with an estimate that was much more affordable, and most importantly, prioritized repairs into three steps that better fit my budget. Thanks for helping me keep my teenage daughter’s car safe!

Dorthea Thompson

4/13/2022

Staff was very helpful and discussed options for future visits. Will be back

Tarcisio Cruz

4/12/2022

Peggy Keeran

4/12/2022

They were able to schedule me at a time that was convenient for me and got the work done in a timely fashion. I was looking for a mechanic in my neighborhood and was pleased to find this company.

Adam Stewart

4/12/2022

Excellent service!! Always friendly and helpful and above all Honest!! A++++

Steven Ball

4/9/2022

Definitely knowledgeable folks here. I needed an alignment after aftermarket steering linkage installation on a lifted Wrangler and they were happy to do it to the manufacturer's specs. They still had the spec sheet I provided them in hand when I came to pick it up, and explained to me why the castor was a couple degrees short of the spec. All made sense and the Jeep drives like a dream now. Good price too!

Ben Grisamore

4/9/2022

I’ve gone here twice for work now and both times required diagnosis beyond what I could do myself. Sharon was awesome to work with, and got everything fixed at a very fair price. Nothing but good things to say about this business. Highly recommend!

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