Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I took my 2013 Honda CRV to Hotchkiss yesterday because of a burning odor. Turned out to be something minor. I usually go to the Honda dealership, but wanted to try to patronize a local business. Emily provided excellent customer service, and I feel like the mechanic was very honest in his diagnosis. I picked up my car in the afternoon and the price was very reasonable. I will not hesitate to use Hotchkiss again when needed.

5

Super professional, communicative and timely.

5

Love this place. Always helpful, fair and on time.

5

Visited Hotchkiss twice for an oil change and to replace an oxygen sensor on my VW Rabbit. Absolutely will recommend and will return for future services!

5

Positive and helpful people at check-in. Text notifications on progress of repairs/maintenance. Local business for decades.

5

5

I really like Hotchkiss Automotive their prices are a little steep for me but they do definitely do a good job

5

Everyone at Hotchkiss is so kind and informative. They are honest about what needs attention vs. what is preventative. They provided the best auto report I’ve ever received which included photos and an explanation for each item. Everything was complete in a timely manner which is always nice.

1

We went to Hotchkiss Auto Repair to fix some parts of our car after an accident and we expressly asked for pictures of the damage for insurance purposes. They said they would. When we got our car the next day, they told us they had forgotten to take photographs, but that if our insurance had any questions about the repair, "they could just contact us." Well, our insurance reached out to them and then ultimately denied our claim because they could not provide photographic evidence of the accident. Hugely disappointed with our service as I feel like photographs after an accident (especially when prompted by the customer prior to any repairs being done) are pretty standard for insurance purposes, and their assurances that they could just talk to the insurance company to get it covered was deceptive and merely an attempt for us to not raise any objections at the time of repair. I would not go back here.

5

My longtime mechanic recently closed and I found Hotchkiss through great online reviews. Terry and the team did great work on my Jeep and I was impressed with the communication during initial inspection, during repair and even with the follow-up days after I picked up. I will definitely be back and would refer Hotchkiss for anyone looking for a fair and transparent auto service shop

Hyme, we are glad that your selected us. We enjoyed working with you to get you vehicle serviced and look forward to seeing you in the future.

- Hotchkiss Auto Repair