Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I’ve never had an easier time getting my car fixed. as a young woman it’s always intimidating getting anything done to your car, you never know if you’re gonna be taken seriously or completely ripped off but the people at Hotchkiss have been nothing but the best. they’re so accommodating, and very transparent with everything from prices to urgency of repairs. even with the price of parts i always feel like i’m getting the most quality service but they don’t waste any time either, i often get my car back before 48 hours. they’ve always honored the warranty with no issues and have never pushed me to fix anything i didn’t want to. if your car needs anything but collision repair (their recommendations for that were amazing though) then this is the place to go!

5

These guys came very highly recommended! So far, they have been fantastic. Outstanding customer service, especially from Marseilles. I received the diagnostic summary via text, followed by a call to discuss details in far less time than I expected. I feel the assessment was thorough and honest, and repairs are reasonably priced. Will definitely have my vehicles serviced at Hotchkiss moving forward! Grateful to have a trustworthy shop to rely on!

5

My Silverado was the target of an unsuccessful auto theft. Considerable damage was done to the steering column and ignition switch. Hotchkiss Auto Repair restored my vehicle to its original condition. I recommend Hotchkiss to anyone in need of auto repair or service. The staff kept me well informed of the work being performed and newly discovered problems.

5

Always great communication and service from the folks at Hotchkiss. I wouldn’t take my vehicle anywhere else!

5

By far the most honest and efficient auto repair shop in the business!

5

When you need a mechanic!!!

5

I’ve used Hotchkiss a few times now and they’re great! Very professional and communicative. Highly recommended.

1

Unprofessional, rude and overcharges for repairs. I do not recommend this shop to anyone i am still having issues and they want more money...

Hi Lamont. First off, we can't find any records of you in our system. Are you sure you're leaving a review for the right business? If so, can you call us and ask for Lenny or Thomas so we can understand what the issue might be? We pride ourselves on excellent customer service, high quality repairs, a strong warranty program, and extraordinarily fair pricing relative to the high standards of the shop. We are literally a current nominee for the Best of Mile High Award! Your review doesn't make sense to us. We are committed to honest and friendly service with our amazing customers so your feedback seems inconsistent with our reputation, hundreds of other reviews, and thousands of satisfied customers. Again, can you please call us and let us understand what is going on? We are focused on serving customers and building up our local community. If this review is for another shop or if you don't want to reconcile with a local business that willing to responsibly discuss and make up for a potential mistake (after all, we are human and make occasional mistakes), then please delete this review. We hope you chose to call us - let's have a conversation!

- Hotchkiss Auto Repair
5

They only fix what actually needs fixing-- no up-selling. No funny business after vehicle inspection.

5

I’m lucky to live close to Hotchkiss and have been using them exclusively for years. They do a great job. It’s nice that they are open till 6 so I can drop off at 8, catch the bus to work, then pick up after work.