Unprofessional, rude and overcharges for repairs. I do not recommend this shop to anyone i am still having issues and they want more money...
Hi Lamont. First off, we can't find any records of you in our system. Are you sure you're leaving a review for the right business? If so, can you call us and ask for Lenny or Thomas so we can understand what the issue might be? We pride ourselves on excellent customer service, high quality repairs, a strong warranty program, and extraordinarily fair pricing relative to the high standards of the shop. We are literally a current nominee for the Best of Mile High Award! Your review doesn't make sense to us. We are committed to honest and friendly service with our amazing customers so your feedback seems inconsistent with our reputation, hundreds of other reviews, and thousands of satisfied customers. Again, can you please call us and let us understand what is going on? We are focused on serving customers and building up our local community. If this review is for another shop or if you don't want to reconcile with a local business that willing to responsibly discuss and make up for a potential mistake (after all, we are human and make occasional mistakes), then please delete this review. We hope you chose to call us - let's have a conversation!
- Hotchkiss Auto Repair