Posted on 4/22/2022
We were notified of a post on NextDoor by a loyal customer. Our initial instinct was to continue focusing on serving customers and repairing vehicles while letting the internet take care of itself. However, it has become a lively discussion and we cannot sit back and let our name be dragged through the mud due to false information. We will not go into a point-by-point debate but do want to address a few of the major points. To start, this entire conversation started with a post from “Amy H.” and although we welcome criticism, we do not appreciate defamation. Her accusations have numerous falsities. It would take pages to identify each of those in her narrative, but we will point out just a few. First, let’s recap what occurred and why. We did recommend replacing inner tie rod ends that were severely damaged because we experienced a wobble/shake during our test drive, and it was visually in poor condition. We were concer ... read more